We are Airsource Ltd, and we are located at Unit D, Dales Brewery, Gwydir Street, Cambridge CB1 2LJ. We want you to have confidence in us to look after your data and ensure that it's kept safe, and that's why we have written this privacy notice ourselves and in plain English.

What does this privacy notice apply to?

This privacy notice applies to our application Shtodo.

What kind of data do you capture? How do you use it? Can it be used to identify me?

General

We don't think that the information we capture is personally identifiable. But since the definition of "personally identifiable information" is a bit vague - probably to the benefit of lawyers - we've given full disclosure of what we do capture below so you can judge for yourself whether you think we're trustworthy.

Email address

In order to use Shtodo, you will need to register an account with a valid email address. This email address is stored in our database to ensure that only someone with access to that email account can use your Shtodo account. Unless you have otherwise agreed, we will only use this email account for transactional account maintenance purposes.

Task details

Shtodo allows you to enter details about tasks, including inviting others to collaborate. The content of your tasks is entirely under your control - depending on what you enter, these tasks may contain personally identifiable information. We retain this information indefinitely, unless you choose to delete your account.

Support requests

If something doesn't work and you report it to us using the in-app support mechanism, we do then record this information in our issue tracking system. We may correspond with you using the address you submitted the issue with. You can check the contents of what will be sent to us by reading the email that the support mechanism generates. If you don't want us to receive this information you can edit it out of the email generated and we'll still do our best to help you out.

Embrace

We capture general anonymised usage data with Embrace.io. This helps us to improve the application and ensure that it works well for our customers, and identifying aspects of the user interface which aren't. We can't identify you from this data alone. It will usually contain an IP address. Identifying you from this information would require the involvement of several different parties, and we think the chances of any strongly determined individual being able to do so is vanishingly small. We don't let you switch this off - if you don't want us to do this, don't download Shtodo.

Embrace provides the same or equal protection of your data as we do. You can read their PII policy here.

What are your retention policies with regards to this data?

Email address

We retain your email address indefinitely, unless you choose to delete your account.

You can delete your account with us at any time by clicking the "Delete Account" option inside the application and following the instructions. This will delete your email address from the Shtodo account database.

Task details

We retain details about tasks you have entered indefinitely, unless you choose to delete your account.

You can delete your account with us at any time by clicking the "Delete Account" option inside the application and following the instructions. This will also delete all of your task details from the Shtodo account database.

Support requests

We retain information around support requests indefinitely. We back up this data regularly, which means it will persist, essentially forever. We won't sell this data to other people specifically, but if we are acquired then this data will likely become the property of whoever buys us. We don't think it will be much use to them.

Embrace

We record your activity in Embrace.io. We retain information in this system indefinitely. We don't back up this data, but Embrace probably does, essentially forever. We won't sell this data to other people specifically, but if we are acquired then this data will likely become the property of whoever buys us. We don't think it will be much use to them except for general historical trend analysis.

What are my rights with regards to this data?

Email address and task details

You can delete this data at any time by deleting your account.

Other

These services do not capture any personal data, and we can't locate it if you ask us to. What this means in practice is:

1. You can't ask us to delete it
2. You can't correct it
3. You can't ask us to stop processing it

If you think we are in fact capturing your personal data in ways you don't expect, you should let us know. As a business registered in the UK, you can complain about us to the Information Commissioner's Office here and should they decide your complaint has merit they will take the matter up with us. You can also contact us at legal@airsource.co.uk.